VORTEX Cloud Updates

Think Alert - Prevent Losses in Any Language

Experience the power of VORTEX Think Alert, now with multilingual support. Describe behaviors in your own language to trigger real-time AI alerts, helping your team act instantly and prevent costly incidents.

Visit the VORTEX Think Alert blog to learn more or request a demo.

Unified Security Platforms Are Reshaping Security Operations

According to the IDC Info Snapshot, organizations are rapidly moving from fragmented systems to unified platforms to improve visibility, efficiency, and control.

• 25% of U.S. organizations are using or transitioning to unified platforms

• 20% of U.K. organizations are adopting similar strategies

• 94% have adopted or are adopting sensor fusion for event verification

Surveillance is no longer just about monitoring — it is becoming a unified, intelligent platform for operations and decision-making.

Download the IDC Info Snapshot "Unifying Core Security Operations" , sponsored by VIVOTEK Inc., to explore how unified platforms are driving scalable, AI-powered physical security operations in the future.

Source: IDC Info Snapshot, Unifying Core Security Operations. (Doc #AP249620X-IS), sponsored by VIVOTEK Inc., March 2026.

*IDC is the foremost global market intelligence and advisory firm helping clients understand technology and e-business trends to develop sound, action-oriented business strategies. For additional information on IDC, please visit www.idc.com

AI-Powered Property Management Security Systems for Safer Properties

Property teams are under pressure to do more with less. Modern security systems help streamline operations, improve response time, and reduce manual monitoring workload.

Download our latest free eBook, The Smarter Way to Protect Every Corner of Your Property, to discover a practical zone-by-zone roadmap for smarter property security, including camera placement guidance, AI monitoring benefits, and strategies to improve operations without replacing your existing system.

Other Updates

New Features

Instant Audio Messaging

Manually trigger specific audio messages from integrated Network Speakers with a single click in Live View for immediate, real-time intervention.

Brivo Integration Expansion

Gain even deeper visibility with 8 new supported event types—including door-forced and tamper alerts—for more comprehensive situational awareness.

Customized Roles

Create and tailor unique user roles with precise permissions to fit your specific operational needs beyond standard predefined options.

License Plate Management

Efficiently manage license plates as searchable identifiers within Profile Search to accelerate vehicle tracking and forensic investigations.

Enhancement

Enhanced Web Performance

Optimized system performance now delivers faster page loading and a more responsive user experience across the VORTEX platform.

Modification

VORTEX Mobile Update

The minimum supported version for the VORTEX app has been updated to iOS 18.

Product Updates

VIT04A-W - Chroma24 AI Camera ┃ Unveils the Night in True Color

The VIT04A-W camera brings the night to life in vivid full color and is now seamlessly integrated with VORTEX Think Search and Case Vault. This powerful combination transforms how surveillance data is captured, analyzed, and managed—delivering a smarter, faster path from detection to resolution.

From preserving critical low-light details to enabling GenAI-powered search and automated case organization, every step of the investigative process is unified into a single, streamlined workflow. The result is improved efficiency, reduced manual effort, and faster access to actionable insights when it matters most.

Watch the video to explore how VIT04A-W camera enhances visibility and unlocks a new level of AI-driven investigation.

Discovery Day ┃ On-demand

The Discovery Day on-demand webinar is now available — watch it anytime, at your own pace! This session features Chroma24 technology for true color imaging and Think Alert for plain-language AI notifications without coding. Discover how the latest AI innovations are transforming real-world security.

Register now to access the on-demand video!

VIVOTEK x Network Optix: Deep Search Plugin Integration

Upgrade your search capabilities instantly. Watch the tutorial video for a complete guide to setting up the VIVOTEK Deep Search Plugin. Master Attribute and Scene Search within the Network Optix interface for a seamless workflow.

Learn more → VIVOTEK x Network Optix Deep Search