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Solution by Industry
Physical security solutions designed for specific industries and real-world operating environments.
Solution by Application
Surveillance and security solutions designed for specific use cases and security challenges.
Solution by Technology
Integrated technologies powering intelligent security solutions across environments.
Video Management Platforms
On-premise and cloud-based VMS platforms for unified video management.
Network Cameras
Network cameras offering flexible options for different environments and industry needs.
Onboard Security
Onboard security designed for real-time surveillance in transit and transportation.
Network Video Recorder and Appliance
Recording appliances for secure storage and cloud-connected management.
Integration Plug-ins
Integration plug-ins that connect management software with third-party platforms and tools.
Networking
Networking products provide network connectivity & power supply for stable transmission.
Accessories
Accessories designed for various installations, integration, and operation of surveillance products.
Facial Recognition
Facial recognition devices for identifying and verifying individuals.
Legacy Products
Legacy products maintained for reference and existing deployments.
Learning
Explore the latest physical security insights through cases, articles, videos, and webinars.
Download Center
Download software, firmware, datasheets, QIGs, manuals, and technical documents.
Management Tools
Support resources for warranty, service requests, cybersecurity, and customer assistance.
Design Tools
Management tools for device setup, maintenance, and compatibility verification.
Support
Planning tools to design, calculate, and deploy surveillance system projects.
Partner Portal
Access the VPP Portal and VORTEX Reseller Portal for partner programs and services.
Technology Partners
Technology partners and programs offering VADP collaboration and exclusive A&E/C support.
Where to Buy
Find authorized distributors and resellers for our products in your country.
Product Updates - September 2025
VORTEX Cloud Updates
Pelco’s Halo Smart Sensor Integration on VORTEX Cloud Platform
The VORTEX Cloud Platform now enables seamless integration of smart sensors, allowing sensor data and video streams to be managed, analyzed and correlated within a unified environment.
Key highlights:
- Real-time environmental monitoring — track air quality, humidity, aggressive sounds, and vaping events.
- Automated incident response — platform or mobile alerts with live video verification to minimize false alarms.
- Voice alerts & external integrations — integration with access control or third-party systems, with voice warnings via VIVOTEK network speakers.
- Privacy-first design — internal sensor detection combined with external camera verification to ensure compliance.
This smart sensor integration enhances environmental safety, operational efficiency, and data-driven decision-making across industries.
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IDC InfoBrief: “From Devices to Decisions” — sponsored by VIVOTEK
A new IDC InfoBrief “From Devices to Decisions: Unlocking Business Value from Cloud and AI Surveillance” has been released.
The whitepaper explores:
- The evolution of security from technical infrastructure to a strategic business leader.
- The role of hybrid cloud and edge AI in driving real-time decision-making, while optimizing costs.
- Real-world examples of measurable ROI across industries including retail, manufacturing, and education.
- Best practices for aligning security investments with broader business goals, from operational optimization to ESG compliance.
This resource provides practical insights for organizations seeking to unlock greater value from surveillance systems.
Other Updates
New Features
License information
The license information page in the user portal offers a centralized view of all organizational licenses, including their types and quantities. Each license type includes a breakdown of associated devices for quick and easy reference.
AI Hub Menu & Feature Name Update
We’ve updsated the AI Hub menu and feature names for clearer navigation and improved usability. Starting today, "Search by Text" is officially renamed to "Think Search". This change reflects our belief that your search experience should be more than functional, it should be intuitive, intelligent, and powerful.
Event insight - Snooze rule
Users now can configure snooze rule settings on the Event insight page.
Enhancements
Add Device
The Add Device flow has been refined with interface adjustments, making device setup clearer and more user-friendly.
Customized view - Timeline in full screen
Users can now access the timeline in full screen mode, making it easier to quickly locate key moments during playback, without leaving ful screen view.
Device Update Release
Intuitive Control Redefined: NVR 5.0
The new NVR Firmware 5.0 redefines how operators and end users interact with their systems, and provides an easier way to manage your security. From drag-and-drop layouts to an elegant new interface, designed for enhanced usability and smarter performance.
Key upgrades include:
- Seamless experience across all platforms
- Cleaner, smarter live view
- Intuitive workflows with card-style design
- Reliable storage with 24+ hour backup
Upgrade today and experience surveillance made simple.
Read the full blog here → Intuitive Control Redefined: NVR 5.0 Advantage
Download latest V-series Embedded NVR datasheet
Products Link
Lara Lee
Team Lead, Portfolio Marketing
Based at the headquarters in Taipei, Taiwan, Lara Lee is part of the portfolio marketing team, where she focuses on turning complex technologies into clear and engaging content. By collaborating with cross-functional teams, she develops materials that showcase key benefits and real-world applications, helping users across industries better understand and embrace innovative solutions.
