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Solution by Industry
Physical security solutions designed for specific industries and real-world operating environments.
Solution by Application
Surveillance and security solutions designed for specific use cases and security challenges.
Solution by Technology
Integrated technologies powering intelligent security solutions across environments.
Video Management Platforms
On-premise and cloud-based VMS platforms for unified video management.
Network Cameras
Network cameras offering flexible options for different environments and industry needs.
Onboard Security
Onboard security designed for real-time surveillance in transit and transportation.
Network Video Recorder and Appliance
Recording appliances for secure storage and cloud-connected management.
Integration Plug-ins
Integration plug-ins that connect management software with third-party platforms and tools.
Networking
Networking products provide network connectivity & power supply for stable transmission.
Accessories
Accessories designed for various installations, integration, and operation of surveillance products.
Facial Recognition
Facial recognition devices for identifying and verifying individuals.
Legacy Products
Legacy products maintained for reference and existing deployments.
Learning
Explore the latest physical security insights through cases, articles, videos, and webinars.
Download Center
Download software, firmware, datasheets, QIGs, manuals, and technical documents.
Management Tools
Support resources for warranty, service requests, cybersecurity, and customer assistance.
Support
Planning tools to design, calculate, and deploy surveillance system projects.
Design Tools
Management tools for device setup, maintenance, and compatibility verification.
Partner Portal
Access the VPP Portal and VORTEX Reseller Portal for partner programs and services.
Technology Partners
Technology partners and programs offering VADP collaboration and exclusive A&E/C support.
Where to Buy
Find authorized distributors and resellers for our products in your country.
Sales Map
View North America field sales territories and regional contact details.
Product Updates February 2026
VORTEX Cloud Updates
VORTEX x Brivo Access Control Integration Tutorial
Unify Brivo with VORTEX to verify access events with video, trigger automated alarms, and manage remote door unlocks—all from a single interface. This enhances visibility, accelerates response times, and boosts overall operational efficiency.
Watch tutorial video to see the Brivo Access Control integration in action on the VORTEX platform. Learn more info on VORTEX Access Control Solution page.
Flexible Cloud AI Detection, Total Control
VORTEX introduces advanced AI Detection features that bridge real-world security outcomes: Think Alert, Fall Detection, and PPE Detection. These capabilities enable customized threat monitoring via natural-language descriptions or simple configuration steps. Powered by advanced AI, they transform user-defined scenarios into proactive protection, enabling faster team responses and enhanced safety.
Learn more about these features on the VORTEX AI page.
Watch our PPE Detection video to see how transform safety monitoring into an automated, proactive defense management.
Other Updates
New Features
PTZ Preset & Patrol Support
VORTEX now empowers users with full PTZ control, allowing the execution of custom presets and patrol routes directly within the interface for PTZ camera under NVR
Note: To improve security, recording now requires a camera password in version 5.1.0.5.v08122902. If you plan to update, please set your camera password first to avoid any disruption to your recording service.
Face Recognition Free Trial
Enable FR today to experience precise identity verification. This free trial runs until the end of April. Please note that Face Recognition will become a paid service starting in May.
Enhancement
Audit log - Archive file download action
Archive file download actions are now recorded in the audit log, providing greater visibility and control over data access to help identify suspicious behavior and prevent potential data leakage incidents.
Product Updates
Discovery Day Webinar - See What Matters. Alert What You Define.
Join upcoming VIVOTEK Discovery Day webinar to see how Chroma24 AI night imaging and VORTEX Think Alert deliver clearer visibility and faster response in real deployments. Experience AI in action and learn how to apply it.
Register webinar for your local session now → VIVOTEK Discovery Day 2026
VSS Tutorial: How to Connect VSS on VORTEX
VIVOTEK's VAST Security Station (VSS) 1.5 opens the gate to the cloud world, transforming existing surveillance infrastructure into a powerful hybrid solution without the complexity of traditional cloud migrations.
Key Benefits:
- Deploy in Minutes: Zero configuration required—no VPN setup, no network troubleshooting
- Effortless Management, One Platform: Manage all cameras through a single, unified VORTEX platform with remote access from anywhere
- Save Money, Manage Remotely: Restart VSS from anywhere without costly on-site visits
- Future-Proof Hybrid Solution: 128 free cloud channels to protect existing investments while providing a clear upgrade path
Learn how to connect cameras via VSS on VORTEX for remote monitoring anytime, anywhere.
Read our full VSS 1.5 blog to discover how this release future-proofs security operations and learn more about our hybrid cloud solution.
Lara Lee
Team Lead, Portfolio Marketing
Based at the headquarters in Taipei, Taiwan, Lara Lee is part of the portfolio marketing team, where she focuses on turning complex technologies into clear and engaging content. By collaborating with cross-functional teams, she develops materials that showcase key benefits and real-world applications, helping users across industries better understand and embrace innovative solutions.
